Specific language options vary by region.įor additional phone numbers and other frequently asked questions, please visit our FAQ page. If you have an emergency and revenue impacting support need, please contact us at one of the numbers below:Ĭustomer Support is available in English, Spanish, Portuguese, German, French, Bahasa, Chinese (Mandarin), Thai, and Italian. Our goal is to initially respond to email requests within 2 business days. Details of your inquiry including screenshots and/or images Enter your email address below, and we'll send your username and a new system-generated password via email to the corresponding account's address.Your account information will be forwarded to you via e-mail within 1 business day.įor non-emergency issues, you can also contact Amadeus Hospitality Support by sending an email to submitting your email, please provide the following information: The form will be sent to Amadeus Hospitality Support for verification. To obtain an Amadeus Hospitality Customer Central Community account, please Request an Account. The most effective way to submit your case is through our customer portal, the Amadeus Customer Central Community. We are working on adding our complete solution line to support chat functionality, and more information will be posted soon as it is available. If an agent isn’t available, you will be directed to reach out to us via the customer portal, or via phone for urgent requests. Learn more about how we help customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry. If an agent is available after selecting the solution requiring support, they will be able to assist you via the chat widget. We are a software and technology company that powers the global travel industry. Customer Support is available in English, Spanish, Portuguese, German, French, Bahasa, Chinese (Mandarin), Thai, and Italian. You can now request support for these solutions via the chat widget on this page, located in the lower right-hand portion of the window. If you have an emergency and revenue impacting support need, please contact us at one of the numbers below: EMEA: +34 932 20 16 64. Use the blue bubble on the bottom right of this page to chat with an agent today. Gaming Products: Metropolis Gaming Systems Astute Business Intelligence TRACE Intuitive Customer Engagement. Live support chat is now available Monday through Friday, 7:00AM to 6:00PM Central Time. Customer Support is available 24 hours a day, 7 days a week, 365 days a year.
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